Orlando Fashion LLC Shipping Policy 

Effective Date: [Insert Date] 

Last Updated: [Insert Date] 

At Orlando Fashion LLC, we strive to provide a seamless shopping experience by partnering with a variety of vendors who manage their own shops on our platform. This Shipping Policy outlines how shipping is handled across our platform, including the responsibilities of our vendors. 

1. General Overview

This Shipping Policy applies to all purchases made on the Orlando Fashion LLC platform. Each vendor on our platform is responsible for managing their own shipping methods, preferences, and policies. While we facilitate the overall platform, the specifics of shipping—such as rates, processing times, and delivery methods—are determined by the individual vendors. Customers are encouraged to review the shipping policies of each vendor before completing their purchase. 

2. Vendor Shipping Configuration

Vendors on our platform are required to configure their shipping settings as follows: 

Step 1: Shipping Preferences 

• Custom-based Shipping: Vendors can set custom shipping rates and rules based on their preferences.
• Carrier-based Shipping: Vendors may choose to use standard carrier-based shipping methods (e.g., USPS, UPS, FedEx).
• Location Zones: Vendors can limit shipping availability to specific geographical zones, using postcodes to define where their products can be shipped.

Step 2: Shipping Methods 

• Adding Methods: Vendors can add multiple shipping methods, including but not limited to Flat Rate, Local Pickup, and Free Shipping.
• Editing Methods: Vendors can edit or delete shipping methods as needed. Methods can also be enabled or disabled depending on the vendor’s current needs.
• Zone-Based Methods: Vendors can restrict certain shipping methods to specific zones or regions based on customer location.

Step 3: Shipping Policies and Processing Times 

• Vendor Shipping Policy: Each vendor is responsible for setting their own shipping policy, including details on shipping rates, delivery times, and any additional charges that may apply.
• Processing Times: Vendors must define the processing time required before an order is shipped. Processing times may vary based on the product type, availability, and vendor capacity.

3. Customer Shipping Information

Shipping Rates 

• Shipping rates are determined by the individual vendors and may vary depending on the shipping method selected, the destination, and the size/weight of the order.
• Customers will see the applicable shipping rates for their order at checkout. If multiple items are ordered from different vendors, separate shipping charges may apply.

Delivery Timeframes 

• Delivery times vary based on the shipping method chosen by the vendor and the customer’s location.
• Estimated delivery times will be provided at checkout, but actual delivery times may vary due to factors beyond our control, such as carrier delays or customs processing for international orders.

Tracking Information 

• Vendors are encouraged to provide tracking information for orders once they have been shipped. Customers will receive tracking details via email or through their account dashboard on our platform.

4. Shipping Restrictions

• Vendors may limit shipping to certain geographical zones or exclude specific regions altogether. Customers should review the vendor’s shipping restrictions before placing an order.
• Some products may have additional restrictions, such as hazardous materials or perishable goods, which may limit their ability to be shipped to certain locations.

5. International Shipping

• Availability: International shipping options are determined by each vendor. Not all vendors may offer international shipping.
• Customs and Duties: Customers are responsible for any customs duties, taxes, or import fees that may apply to their order. These charges are not included in the shipping fees and must be paid upon receipt of the shipment.

6. Order Processing and Shipping Timeframes

• Processing Time: Vendors specify their own processing times, which typically range from 1-5 business days, depending on the product and the vendor’s capacity.
• Shipping Time: After processing, orders will be shipped according to the method chosen by the customer at checkout. Shipping times vary by destination and shipping method.

7. Delayed or Lost Shipments

• Delays: While most orders are delivered on time, delays may occur due to unforeseen circumstances. If a delay occurs, the vendor will notify the customer as soon as possible.
• Lost Shipments: If a shipment is lost in transit, customers should contact the vendor directly. The vendor will work with the shipping carrier to locate the package or provide a resolution.

8. Returns and Exchanges

• For information on returns and exchanges, please refer to our Refund and Return Policy. Shipping costs for returns are typically the responsibility of the customer unless the return is due to an error on the part of the vendor.

9. Contact Information

For questions or concerns regarding shipping, customers can contact the vendor directly or reach out to our support team: 

Orlando Fashion LLC 

Email: [Insert Email Address] 

Address: [Insert Address] 

10. Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about our shipping procedures. 

This policy outlines the responsibilities of both the vendors and the customers, providing clear guidelines on how shipping is managed across your platform. It ensures that customers understand the shipping process and sets expectations for delivery times, costs, and any restrictions that may apply.